Frequently Asked Questions
Everything you need to know about your whatLeilaloves shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our brand-specific charts for the perfect fit.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Are your products ethically sourced?
At whatLeilaloves, we prioritize partnerships with manufacturers who adhere to fair labor practices and sustainable production methods to ensure fashion you can feel good about.